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Shipping Policy

Last Updated: September 1, 2026

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Modulo Creations is committed to getting your order to you as quickly and safely as possible. Please review the information below regarding order processing, shipping, and delivery.

 

Order Processing

  • Many Modulo Creations products are produced in small batches or made to order.

  • Processing time may vary depending on the product, order size, current production schedule, and product availability.

  • Estimated processing or shipping dates shown at checkout or on the product page are estimates and are not guaranteed.

  • Orders may require additional processing time during holidays, periods of high order volume, or unexpected production delays.

 

Shipping Methods

  • Orders are shipped using the shipping methods available at checkout.

  • Available carriers and services may vary depending on the destination, package size, and product ordered.

  • Shipping charges, when applicable, are calculated and displayed during checkout.

 

Delivery Estimates

  • Delivery times provided by shipping carriers are estimates and may vary.

  • Modulo Creations is not responsible for delays caused by shipping carriers, weather, holidays, service interruptions, or other circumstances outside our control.

  • Tracking information will be provided when available after your order has shipped.

 

Shipping Address

  • Customers are responsible for providing a complete and accurate shipping address at checkout.

  • Please review your shipping information carefully before submitting your order.

  • If you notice an error in your shipping address, contact us as soon as possible at support@modulocreations.com.

  • Once an order has shipped, we may not be able to change the delivery address.

 

Lost, Delayed, or Damaged Packages

  • If your package appears to be delayed, lost, or damaged during shipping, please contact us so we can assist you.

  • Customers should report damaged items as soon as reasonably possible after delivery and may be asked to provide photographs of the packaging and product.

  • We will work with the shipping carrier when necessary to help resolve shipping-related issues.

 

International Shipping

  • Unless otherwise indicated at checkout, orders are currently intended for delivery within the United States.

  • If international shipping is offered, customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

 

Order Changes and Cancellations

  • If you need to change or cancel an order, please contact us as soon as possible.

  • Because some products may enter production shortly after an order is placed, we cannot guarantee that an order can be changed or canceled once processing has begun.

 

Returns

  • Returns and refunds are handled according to our Return Policy.

  • Please review the Return Policy for information regarding eligibility, return procedures, and refunds.

 

Contact Us

If you have questions about shipping or an existing order, please contact:

Modulo Creations
Email: support@modulocreations.com
Phone: 949-353-9100
Based in Griffin, Georgia, USA

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